Privacy Policy

Who We Are

Website URL

Our website address is https://www.vmacindustries.com.

Company Information

VMAC Industries is a company specializing in the manufacturing and distribution of coffee processing machinery and equipment.

  • Company Name: VMAC Industries
  • Address: Opp. APMC Yard, B.M Road, Santhe Peth, Hassan – 573201, Karnataka, India
  • Email: [email protected]

What Personal Data We Collect and Why We Collect It

We collect various types of personal data from users and site visitors for the following purposes:

Personal Data

When users interact with our site, we may collect personal data such as name, email address, and personal account preferences. This information is necessary to provide the requested services and improve user experience.

Transactional Data

In case of purchases, we collect transactional data such as purchase information to process orders and fulfill customer requests.

Technical Data

Our website collects technical data, including information about cookies, to enhance site functionality and provide a personalized browsing experience.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

Any media files uploaded to our website may be publicly accessible. Please refrain from uploading sensitive or personally identifiable information in media files.

Contact Forms

If you use our contact form to reach us, we may collect personal data provided through the form, including name, email address, and message content. We retain this information for a certain period for customer service purposes, but we do not use the information submitted through contact forms for marketing purposes.

Cookies

Our website uses cookies to enhance user experience and improve site functionality.

Analytics

We utilize Google Analytics to analyze the usage and performance of our website. Google Analytics collects anonymous information and generates reports regarding website usage. For more information about Google Analytics and its privacy practices, please refer to the Google Analytics Privacy Policy. You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Facebook Pixel

We also use Facebook Pixel, which helps us track the effectiveness of our advertising campaigns and provide a personalized experience. The collected data is anonymous and used for statistical purposes. For more information on how Facebook handles data, please refer to the Facebook Data Policy. You can control your Facebook ad settings and preferences through your Facebook account settings.

Who We Share Your Data With

VMAC Industries does not share personal data with any third-party providers or services. Your data remains confidential and is used solely for the purposes stated in this privacy policy.

Data Retention

We retain personal data collected or processed by our website for the following periods:

  • Contact form submissions: Retained for a period of [time period] for customer service purposes.
  • Analytics records: Retained for a period of [time period] for analysis and optimization.
  • Customer purchase records: Retained for a period of [time period] for accounting and legal compliance.

Your Data Rights

You have the following rights over your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request to correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can request to restrict the processing of your personal data.
  • Right to Data Portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.

To exercise your data rights or if you have any privacy concerns, please contact us using the information provided below.

Contact Information

For privacy-specific concerns or inquiries, please contact us:

Additional Information

VMAC Industries is committed to protecting your data and has implemented various measures to safeguard your information, including [describe data protection measures]. We have procedures in place to respond to and mitigate the impact of data breaches.