Privacy Policy

At VMAC Industries, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.

What Information Do We Collect?

We may collect the following types of personal information from you:

• Personal Information: Your name, email address, phone number, and other contact details when you engage with us, such as through inquiries or account creation.

• Business Information: Company details, including your business name and type of operation, which helps us tailor our services to meet your coffee production needs.

• Usage Information: Data regarding your use of our website and services, including IP address, browser type, and interaction data.

Do We Use Cookies and Tracking Technologies?

Yes, we use cookies to enhance your experience on our website. Cookies help us understand how you use our site and improve your navigation. You may disable cookies via your browser settings, but this may impact your ability to use some features of our site.

Analysing customer interactions to improve our products and services, ensuring that we meet your expectations in coffee production technology.With your consent, we may send promotional materials, product updates, and other relevant industry news related to coffee production machinery.

How Long Do We Keep Your Information?

We retain your personal and business information only for as long as it is necessary to fulfill the purposes outlined in this policy or to comply with applicable legal and regulatory obligations. In the case of business transactions, we may keep records for longer periods to meet auditing and taxation requirements.

Should you wish to have your personal data deleted, please reach out to us, and we will take all necessary steps to ensure your information is securely removed from our systems, unless we are legally required to retain it.

How Do We Keep Your Information Safe?

At VMAC Industries, protecting your personal information is our top priority. We have implemented industry-standard security measures, including encryption, firewalls, and secure data storage systems, to protect your data from unauthorized access, disclosure, or tampering. We regularly update our security practices to align with the latest technologies and threats in the digital landscape.

Our team is trained to handle your information with the utmost care, ensuring that only authorized personnel have access to sensitive data and that all personal information is handled in compliance with applicable data protection laws.

What Are Your Privacy Rights?

As a user of our services, you have certain rights when it comes to your personal information:

• Access and Rectification: You have the right to request access to the personal information we hold about you and to request corrections if any data is inaccurate or outdated.

• Data Deletion: You may request the deletion of your personal data, and we will remove it from our systems, provided there is no legal obligation to retain it.

• Restricting Data Use: You have the right to request restrictions on the processing of your personal data under certain conditions. This may include limiting the use of your data for marketing purposes.

• Opt-Out from Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe from our mailing lists by following the instructions in our emails or by contacting us directly.